In-store purchases, services, repairs are no longer available

FREE shipping for orders more than $99!

Shipping and Delivery

YES. Canada is BIG. But so is our drive to get you outside!

Check out the most frequently asked questions below.

  • Standard Shipping

    On all orders over $99

  • Expedited Shipping

    Flat rate of $19.95

  • In-store Pickup

    Meindl products only

Order Tracking

Want to find out where your order is?

Frequently Asked Questions

Shipping

Shipping options

Standard Shipping: Orders are estimated to arrive approx. 2 to 7 business days after shipping from the warehouse. Please note that shipping to select rural or remote destinations may result in extended shipping times.

Free standard shipping for orders over $99 (CAD).

Expedited Shipping: Orders are estimated to arrive approx. 1 to 4 business days after shipping from the warehouse. Please note that shipping to select rural or remote destinations may result in extended shipping times.

Flat shipping rate of $19.95 (CAD).

Cancellation of orders is not accepted owing to the high volume of orders.

Shipping within Canada

The taxes paid on an order being shipped within Canada depend on the shipping address where the shipment will be delivered (and not the billing address).

Alpine Start Outfitters must collect the applicable taxes as described below:

Alberta (AB): GST is 5%

British Columbia (BC): GST is 5%, PST is 7%

Manitoba (MB): GST is 5%, PST is 7%

New Brunswick (NB): HST is 15%

Newfounland & Labrador (NL): HST is 15%

Northwest Territories (NT): GST is 5%

Nova Scotia (NS): HST is 15%

Nunavut (NU): GST is 5%

Ontario (ON): HST is 13%

Prince Edward Island (PEI): HST is 15%

Quebec (QC): GST is 5%, PST is 9.975%

Saskatchewan (SK): GST is 5%, PST is 6%

Yukon (YT): GST is 5%

Shipping outside of Canada

At the moment, we do not offer shipping outside of Canada.

Pickup

Pickup

Select In Store pick up at checkout and we will have your order ready to be picked up at the front of the store. You will receive an email notification as soon as your order is ready to be picked up. This option only applied for Meindl products.

Our pick up hours are 8:30am - 3pm, Monday to Friday.

Still can't find what you're looking for? Drop us an email!

#simplifyoutdoors
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