COVID 19 UPDATES


Physical Store Reopening 

To our valued customers,

We are happy to announce that we will be reopening to the public - following provincial guideline protocols. To ensure both the health and safety of our community and team, we have enacted several policy and procedural changes - outlined below;


Store Hours

Mon - Fri: 11am - 6pm
Sat - Sun: Closed

New Policy and Procedures

  • Line up outside the store and allow 2 meters of social distance between parties
  • Limited store occupancy to 2 parties of up to 5 people (max)
  • Mandatory hand sanitation at the door
  • Mandatory face mask must be worn inside the store at all times

Try-ons and returns

  • Trying things on is OK
  • Change room will be sanitized between fittings
  • 14 day return or exchange policy
  • Returned items will be quarantined before going back on the sales floor

Sickness Protocol

It goes without saying that we value our communal health, so please ask yourself the following questions before going out;

  • Do you have any flu-like symptoms? (coughing, fever, fatigue, etc.)
  • Are you having difficulty breathing or experiencing shortness of breath?
  • Have you been in contact with someone that displays the above symptoms?
  • Have you traveled outside of the country within the last 14-days?

 

If you answered yes to any of these questions please self-isolate and get medical care if needed. If you are unsure of your health status please use the BC self-assessment tool 


Please note that Alpine Start Outfitters reserves the right to refuse entry to any persons we deem show signs of illness.

By working together we can protect the health and safety of our community and families.Thank your for cooperation and understanding. If you have any questions or concerns please reach out below.


Best wishes & much love,

The Alpine Start Outfitters Team

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